Kuwait Airways - Portal Project

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Background

Kuwait Airways Company is Kuwait's national carrier, with a modern fleet of 17 aircraft and excellent facilities. The airline embarked on a promotional initiative to re-establish its network to reach over 46 destinations worldwide by offering exceptional levels of service, comfort and safety.

The Challenge

The airline's existing website was informative, but somewhat outdated and static. To keep pace with its market rivals and to move ahead of the competition, the company needed to:-

Create a dynamic Portal offering the latest news, updates and services
Feature accurate online flight schedules and cargo tracking
Allow frequent flyer customers to redeem or submit their points or miles
Provide up-to-the-minute details about flight or holiday specials through online competitions and advertising campaigns.

The Solution

Kuwait Airways Company purchased an application server and database for the project, but FAPCOTECH was commissioned to provide a turnkey solution comprising:-

web design & development
database design
system integration
content management.

FAPCOTECH assessed functional requirements through a series of one-to-one interviews, before ensuring that all business and technical specifications were met. Then our technical specialists and system developers successfully created a Portal that not only met Kuwait Airway's specifications, but exceeded them. The new site is highly informative, attractively functional and offers the airline and its customers a distinct competitive edge over the competition.

The Benefits

The Portal……